Privacy Policy

1. Introduction
   Welcome to TrueMiles Mobility Solutions Private Limited (“TrueMiles,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
2. Information We Collect
   We may collect the following types of information:

Personal Information: Name, contact details (phone number, email address), billing details, and other information you provide when booking a ride or signing up for our services.

Usage Information: Details about how you use our website, including IP address, browser type, operating system, and pages visited.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage.

3. How We Use Your Information
   We may use your information for the following purposes:

• To provide and manage our car rental services.
• To process payments and complete transactions.
• To communicate with you regarding bookings, promotions, or customer support.
• To improve our website, services, and customer experience.
• To comply with legal obligations.

4. Sharing Your Information
   We do not sell or rent your personal information. However, we may share it with:

Service Providers: Third parties who assist us in operating our business, such as payment processors, customer support, and IT service providers.

Legal and Regulatory Authorities: If required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

5. Data Security
   We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
   You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of your personal data.

Opt-out: You may opt out of marketing communications by following the unsubscribe instructions in our emails.

Cookies: You can control cookies through your browser settings.

7. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
   If you have any questions or concerns about this Privacy Policy, please contact us at:

TrueMiles Mobility Solutions Private Limited
Orion B 501, Cosmos Paradise, Opp. Devdaya Nagar, Shivai Nagar, Thane (W) 400606
info@trumiles.co.in